So you purchased a used iOS device (iPhone, iPad or iPod touch) from somewhere other than Apple. In order for you to use this device, you have to make sure the device is no longer linked to the previous owner’s account (Apple ID). Without this, it is highly likely that you will not be able to use this device because you will not be able to activate it.

Activation Lock This feature was introduced iOS 7. This means that if you bought a device using iOS 7 or later, when you want to set up this device, you may see the following message. This is a security feature that makes it very hard for someone to use or sell a stolen device. If you see this, you have to contact the former owner.

Only the former owner can remove this. There are no other ways to bypass iCloud Activation Lock. If you call Apple, they will not help you. DFU restore will not fix this. This is because the previous owner’s Apple ID is securely stored on Apple’s activation servers and linked to his/her iPad or iPhone. The previous owner of this device can remove this lock.

Sep 04, 2015 How to Check iCloud Activation Lock Status of an iPhone, iPad, or iPod touch. Apple will not share the owner's personal info with u so once u call apple and verify they know the owner, you have to send it to apple then apple will send it to the original owner. Doubt this would work 'cuz u see how much work involved! If u just send it back to apple they will recycle it.

He or she can do this remotely by their Apple ID. Simply use the Find My iPhone app on.

Then go to Find iPhone >Select the device >Remove from Account. Find My iPhone: Remove your account Before buying a secondhand device Enabling Find My iPhone also turns on Activation Lock. Make sure that you visit. Here you can check if Activation Lock is disabled or not. You need to enter IMEI or serial number.

Go to Settings >General >About to find these numbers. You can also locate these numbers on the back of your device. If it is on, you should ask your seller to erase the device (Settings >General >Reset >Erase All Content and Settings). Make sure you both are present. During the setup process, this iPhone or iPad may ask the previous owner’s Apple ID. Ask him / her to enter the password. If the owner is not present, you can also ask him /her to remove the lock by going to iCloud (see above).

There are a lot of bad people. Some people may be trying to scam you by selling a stolen device.

Note that the current owner may change the status. For instance, lets say you check the status before you meet with the seller, and the status showed “off”. The owner may change this by turning on Find My iPhone while he or she posses the device without you knowing. So be careful; check this right before you get the device. You are the owner but you forget your Apple ID or password There are other situations where you may need to remove Find My iPhone Activation Lock. For instance, you may forget your your Apple ID. If this is the case, here are what you can do: • You can try to () • If you are unable to reset your Apple ID using this website, call Apple.

They may be able to help you if you can persuade them that you are the owner by presenting them proofs e.g., receipts etc. In fact, I had this problem last week.

My son created an Apple ID on his iPad and turned on Find My iPhone. Then later he forgot it. Since he did not remember anything (e. Telecharger Les Tudors Saison 3 Vf Torrent there. g. His answers to security questions), we could not use the Apple ID web site. But we called Apple, and they remotely unlock the device. Artcut 2009 Graphic Disc Isolation here. How you can contact Apple for help. Filed Under: Tagged With.

Your best bet would be to contact apple with proof of death (death certificate) and proof that the iphone was given to you (maybe copy of the will/statement from the executor of the will, etc). Even then you might be hard pressed to do so. It might be easier to try and get access to the email address used for the account and hope you know enough answers to obscure questions to be able to reset the password. I’ve heard of apple being given court orders to unlock an account/iphone and flatly ignoring it while stating “policy” is why they won’t. Frankly I think they don’t want to unlock what can only be described as the thin end of the wedge. If they start it, who knows what’ll happen if others get to cite it as an excuse to get an unlock on even shakier grounds.